WordPress Maintenance & Support Services

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Service Overview

Your website deserves more than set-and-forget care. Our WordPress Maintenance and Support Services keep your site performing at its peak through proactive monitoring, managed updates, and technical optimisation. From plugin management and performance tuning to uptime checks and daily backups, we handle the details that keep your site running seamlessly. Behind every update is a focus on reliability, security, and user experience — so your business stays online, visible, and ahead of the curve.

Why Ongoing Maintenance Matters

Websites aren’t static — they evolve. Regular maintenance prevents issues before they happen, improves user experience, and ensures your site remains search-engine and security compliant.

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Stronger Security with proactive monitoring

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Better Performance and speed optimisation

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Peace of Mind through 24/7 monitoring

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Reduced Costs with preventative care

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Continuous Improvement and enhancements

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Enterprise-grade reliability with WP Engine hosting

Our Partnership with WP Engine

As a WP Engine partner, we provide hosting solutions that deliver enterprise-grade performance and security. WP Engine’s platform includes global CDN, automatic SSL, staging environments, and proactive threat detection — all of which pair perfectly with our maintenance services. Together, we ensure your WordPress site stays online, loads fast, and scales with your growth.

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Our Process

Our maintenance process is streamlined and transparent:

1

Onboarding Audit

Review your site health, plugins, performance, and security posture.

2

Set Up Monitoring

Configure uptime checks, backups, and alerts.

3

Regular Maintenance

Apply updates, test compatibility, and optimise performance.

4

Monthly Reporting

Send clear, concise reports with updates completed and metrics tracked.

5

Ongoing Support

Troubleshoot issues and provide reactive assistance to keep your site running smoothly.

6

Enhancements

Implement new features, optimise workflows, and improve user experience proactively.

Why Wordie?

Our edge: AI-enabled, local + offshore efficiency, automation-first approach

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AI-Enhanced

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Speed & Efficiency

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Local + Global

Years of WordPress Success

WPEngine Partnership

Backed by G Squared

General FAQ

We’ve gathered the most common ones about our web design process, pricing, and support — so you can get clear answers fast and feel confident working with us.

What’s included in your WordPress maintenance and support plans?

Our plans include core, theme, and plugin updates, daily backups, uptime monitoring, malware scans, and performance optimisation — plus support hours for small enhancements.

How often do you perform updates?

We update WordPress, themes, and plugins weekly, and apply urgent security patches as soon as they are released.

Do you provide 24/7 monitoring?

Yes — our systems monitor uptime and security around the clock so we can respond quickly to issues, often before you notice them.

Can you help if my site gets hacked?

Absolutely — we’ll clean the site, remove malware, restore from backups if needed, and harden your WordPress setup to prevent future attacks.

Do you provide hosting as part of support?

Yes — as a WP Engine partner, we offer optional managed hosting that combines speed, reliability, and enterprise-grade security with our support services.